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Our Payment & Refund Policies
View Full PolicyTransparent Pricing
What you see is what you pay. No hidden charges.
Secure Transactions
All payments are encrypted and 100% secure.
Fair Cancellations
Cancel within the allowed time to be eligible for a refund.
Timely Refunds
Refunds are processed quickly to your original payment method.
Provider Payouts
Timely and fair payouts for every completed service.
Refund Timeline: What to Expect
Cancel Request Submitted
You cancel an eligible booking from the app.
Request Received
We receive your request and start verification.
Refund Processing
We process your refund to your original payment method.
Refund Sent
The refund is sent by our payment partner.
Refund Credited
Amount reflects in your account (time may vary by bank or provider).
Most refunds are completed within 3–7 business days depending on your bank or payment provider.
Frequently Asked Questions
View All FAQsPayment Methods We Accept
Credit / Debit Cards
Visa, Mastercard, JCB
PromptPay QR
Scan with any Thai banking app
Bank transfer + slip
Upload your transfer slip — our team verifies it
All payments are processed securely by trusted partners.